MESSAGE ON HOLD

Retain Your Holders

An informative custom on-hold message will encourage your callers to hold for a longer period of time than they normally might, giving you the extra time needed to retain more of your callers.

Spread Your Word

If you must place a caller on-hold, you can take advantage of that time to introduce that caller to information about your products and/or services.

First Impressions

First-time callers will get a positive first-impression and an immediate sense of value when they hear your professional image as they wait to speak with you or one of your representatives.

Keep them Entertained

If your callers hear silence when they are placed on hold, stepping-up to hold music helps to retain and entertain them. But for a drastic improvement over mere hold music, move up to one of our customized messages. You just won’t believe how good your business or practice sounds when your professionally written and voiced studio production is playing each time you place a caller on hold.

Our friendly and open approach to explaining the details of our service will assure you that you’ve made the right call.

Message On Hold has been creating and producing rich, beautiful custom on-hold message since 1994.

If you're nearby we would be glad to schedule an in person appointment (telephone appointment, if not) during which we will explain our service and provide you with an audio sample that you can listen to from the comfort of your PC or even your car! Once you hear a full-length sample of a professionally voiced and produced custom on-hold message, you will be inspired to generate ideas for your own custom message, unique to your business.

Since then we have created and produced thousands of on-hold message for just about every type of business, organization or profession. Here's what we offer:

• Nationwide service with a personal touch
• Professionally written script
• Professional voice talent with your choice of voice texture
• Specialty voices
• Over 500 licensed music selections
• A generous allowance for message changes throughout the year
• Complimentary year-end holiday productions
• Newest equipment available for playback
• Professional installation
• Friendly and courteous on-going service for equipment and message changes
• Quarterly e-mail reminders for you to update your message for any necessary changes
• Low cost with no up-front expense for equipment
• Simple, no-risk month to month agreement
• No Fine Print. No increase in price ever
• Reduce caller hang ups
• Tell your callers about the products and services you offer
• Direct callers right to your web site
• Announce special promotions, sales or new products
• Project a successful and professional image
• Increase sales and create customer goodwill
• Reassure callers that they have not been disconnected
• State your business hours, locations, and additional service numbers

Your on-hold message is the finishing touch to your business that gives your callers a sense that they've made the right choice in calling you.

When callers are placed on hold and hear silence, they are inclined to hang-up sooner because they are not sure if they have been disconnected. An on-hold message assures them that someone will be along to take care of them. A custom production like the ones we offer, entertains them while also acting as an endorsement for your organization and its products or services.

1. Our professional writers create a custom script based on information about your business (you give final ap proval).
2. You select voice and music from our available professional voice talent and licensed music selections.
3. We produce a customized studio-quality recording for your location.
4. Our professional installer places a Message On Hold playback system onto your phone system.
5. Once you are up and running, we are responsible for the continued operation of the service.

The cost and what you get:

• There is a low monthly cost (billed quarterly)
• There may be an one-time installation and set-up charge
• You may change your message 4 times per year at no additional charg.
• We provide a complimentary year-end holiday production
• There are no other up-front costs
• There is no long-term contract to sign (just a month to month service agreement)
• You may discontinue service anytime you wish

That's it! We've designed the service so that there is very little risk on the part of the business owner. Thank you for considering us. You're going to love the way you sound!